BackWPup – WordPress Backup & Restore Plugin
Actively MaintainedEvery rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
4
1,323 reviews
- 5
- 918 (69%)
- 4
- 54 (4%)
- 3
- 28 (2%)
- 2
- 27 (2%)
- 1
- 296 (22%)
The 30 most recent, newest first
Admin Bar Icon?
Why the admin Bar Icon? And why did you remove the option to remove it? I mean I can remove it with custom code but why show it in the first place. Keep the backend clean!!!
by georg.r · Read on WordPress.org
Very good, but less ergonomic than before.
The overhaul has made the extension significantly less user-friendly; that’s a shame. Otherwise, it’s a very good extension.
by momo-fr · Read on WordPress.org
Good plugin & Awesome supports team
We had an issue on about 20 sites where automation stopped working entirely. Thanks to the patience and understanding of Marko in support and Laurent, the developer, our problem is now fully resolved. A huge thank you to both of them!
by batwaan · Read on WordPress.org
Proble solved!
I always received the error message “Run aborted because no PID given!” although the backups had been complete. Thanks to Saransh and the support team I could test the new version 5.74 of BackwpUp which solved the problem.
by Tom2708 · Read on WordPress.org
Simply the best support on WordPress (even for free users)!
I am absolutely blown away by the quality of the support team at BackWPup. I ran into a complex backup issue on my site and they were incredibly fast, polite, and highly efficient in helping me resolve it. What makes this truly exceptional is that I am currently using the free version of the plugin. To be honest, I…
by tabasko · Read on WordPress.org
Got the help I needed
Was getting an error but I requested help and got it rather quickly. I was able to resolve the issue in short order. Thank you!
by sparkyparks · Read on WordPress.org
Awesome and useful plugin
Great plugin with flexible settings. Thanks to the developers!
by Oleksandr · Read on WordPress.org
Needs Improvement
BackWPup – WordPress Backup & Restore Plugin is a decent plugin that handles basic backups quite well. The setup is simple, and the automatic backup feature is definitely useful. However, the backup process can sometimes be slow, and a few advanced options feel a bit confusing. Overall, it’s a solid choice for…
by aydenkenna · Read on WordPress.org
Excellent Work!!
I saw a great, easy and powerful tool for WordPress users!
by nickar2 · Read on WordPress.org
Even the free version is well-supported
when I was having issues setting up this plugin, their support team was a great help and advised me on how to escalate the issue with my hosting provider. Thanks to their assistance, my hosting provider fixed the issue and the plugin is now working. Thanks, backWPup! Aside from that, it’s really easy to use, with a…
by rjj1 · Read on WordPress.org
nice ux, simple customisation
i have been using backwpup for many years and have always loved its easy handling. there were some quirks in the beginning after the relaunch but they seem to be mastered now. when i had some issues, support was always fast, friendly and constructive.
by pigsound · Read on WordPress.org
BackWPup IS BACK!
I’ve been using BackWPup for many years now, and it has always been one of my essential WordPress plugins. I’ll be honest: the transition to version 5 was difficult, and I did experience some issues at that time. But I’m really happy to say that today, the plugin is once again fully stable and working perfectly in my…
by benoitfouc · Read on WordPress.org
Great plugin and great team
This is a plugin I’ve been using for years because it’s always performed better than its competitors. Furthermore, the support (even here on the free WordPress forum) has always been responsive and available. (Some paid software often isn’t as good at providing this type of support.) I’d also like to point out that…
by pixel007 · Read on WordPress.org
Works great and great support!
Great Plugin with great support in case of problems!
by oli89 · Read on WordPress.org
update
It was a fantastic wordpress backup that does what it says it does untill they decided to reinvent the wheel
by ahmedlepoete · Read on WordPress.org
funkioniert nicht
Das Erstellen geht einfach und schnell. Es wieder hochzuladen nicht. Word wieder gelöscht.
by makigo · Read on WordPress.org
You have ruined a brilliant plugin
What have you done? You’ve ruined what was a brilliant plugin. There is now a horrible wizard and despite all my attempts I just cannot get it work. I implore you to revert to how it worked originally otherwise you will get more appalling reviews.
by rwassell · Read on WordPress.org
Works well
We’ve been using this for a long time, it has all the options we need. We just upgraded to the new version with the changed interface. It’s pretty disorienting, and quite different from the standard WordPress interface, but I was able to continue using it.
by cookda · Read on WordPress.org
WARNING – CHECK YOUR INSTALLATIONS!!!
When the makers of this plugin removed the old job system and moved to the new version of the plugin and everything broke your old backups, they automatically enabled backups getting uploaded to your server in .tar format. These are in the /wp-content/uploads/backwpup/xxxxxxx/backups folder and are set to run every…
by discountartsy · Read on WordPress.org
Sadly Has Become Unusable
I’ve used this plugin for years in 50+ client projects. Unfortunately, since the revamp (v5) in February 2025 it has turned into a usability nightmare. The intentions behind the changes were probably good… maybe to make the tool more accessible for non-technical users? But the execution is a disaster. The developers…
by Christoph · Read on WordPress.org
Backup tool saved me two times already
This is one of those plugins you don’t think you need until it saves your site. I had a bad plugin update that broke my admin area. Thanks to the backup tool, I restored everything in under 5 minutes. Later, I migrated to a new host again smooth restore, no downtime. Brilliant!
by tsengco · Read on WordPress.org
Excellent support
We struggled restoring 3 of our company websites and when I reached out to support, the time they had to work with me over 2 weeks of restoring and making sure we were back to running normal was just excellent. When I ended having to change my hosting plan again, they had the time to assist and that to me was…
by lilemman · Read on WordPress.org
Good plugin and great support!
I’ve used BackWPup to restore my site before after bad crashes, and while this time it didn’t work (due to BlueHost imposing a 20GB storage cap which truncated an archive) their support was more than willing to help me out. When I found the source of the corrupted archive, they took my concern seriously and told me…
by kerrath · Read on WordPress.org
Best support, great plugin
At first, the plugin wasn’t working. Support then took a closer look at my multisite installation. We were able to determine that the problem wasn’t with the plugin, but rather a bug in the multisite installation. After reinstalling the installation, everything worked perfectly.
by pbconsulting · Read on WordPress.org
They know how to support!
I had very big problem on the site. During the restoration process, I got lots of help from them. Thanks again.
by kigkige · Read on WordPress.org
Excellent split backup with convenient restore utility
This was my first time trying the backup plugin. I found it very useful for backing up a site with a size limit. I needed a plugin that allowed me to split the backup into two or more parts and that included a tool for restoring the site to another domain with automatic URL replacement. It’s truly excellent and…
by claudiotegazzini · Read on WordPress.org
Problem after Update
After the update, BackWPup stopped working. After consulting the hotline, I uninstalled and reinstalled the plugin. After that, BackWPup worked again. It was all very annoying and time-consuming. Now that the initial frustration has passed, I’m glad BackWPup is working again, as it is a useful plugin.
by uroveits · Read on WordPress.org
Why this big update?
It used to be my favourite backup plugin… before v5! Now, all my backups work seldomly. Sometimes, even the buttons or links aren’t reactive. Now, I’m looking for an alternative. Too bad! This topic was modified 1 year, 2 months ago by Simon W.
by Simon W · Read on WordPress.org
Thanks a lot
Friendly, fast und great support.
by rothe · Read on WordPress.org
MainWP Extension: Incompatible with New Backup Job Structure
The MainWP extension is no longer compatible with newly created backup jobs; only sites configured with legacy backup jobs continue to function.
by henkwhite · Read on WordPress.org
Read the reviews on WordPress.org
Reviews are their authors’ writing, posted to the WordPress.org support forums. What is above is an excerpt of each of the most recent ones — the full text, the replies and any later edits live where they were written.