Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist
Actively MaintainedEvery rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
4.9
111 reviews
- 5
- 106 (95%)
- 4
- 1 (1%)
- 3
- 0 (0%)
- 2
- 1 (1%)
- 1
- 3 (3%)
The 30 most recent, newest first
Bit Assist: Highly Customisable, User-Friendly Chat Plugin – 5/5
Bit Assist is a standout 5/5 plugin that genuinely delivers on both usability and flexibility. From the moment you install it, the interface is intuitive, clean, and designed for efficiency—no steep learning curve, no unnecessary friction. What really sets it apart is the level of customisation. Whether you’re…
by empowerbizness · Read on WordPress.org
User-Friendly Interface
Bit Assist features a simple and intuitive interface. The free version (WordPress.org) already provides all the functionality I need. The Pro version offers even more customization options for those who require advanced features.
by yo928 · Read on WordPress.org
Versatile
I love that it’s sort of an all-in-one button to make it easy to connect with visitors. I really hope that there continues to be new features added!
by ano327 · Read on WordPress.org
Great Widget
Integrates flawlessly and easy into Enfold theme, works as described.
by InoPlugs · Read on WordPress.org
Lightweight and practical support plugin
I’m using Bit Assist for handling support interactions. It’s easy to configure and works smoothly without adding clutter. No unnecessary features, just focused functionality. It also plays well with other plugins. Support team has been helpful whenever I had questions.
by rupeshpadhi7678 · Read on WordPress.org
Great plugin!
It works perfectly and is very easy to set up. The only thing missing is automation. I am really looking forward to the AI live chat feature in the future. That would make this tool absolutely perfect!
by matrix666 · Read on WordPress.org
Excellent!!!!!
The plugins… the support… the roadmap… all top tier!
by guruk1081 · Read on WordPress.org
Great Assist widget!
Bit Assist is a robust and highly configurable assist widget. I’ve tried other solutions and they all have limitations, which is why bit assist is different because everything is easy to setup. Highly recommended! This topic was modified 9 months, 1 week ago by minn131.
by minn131 · Read on WordPress.org
Tremendously Useful
Bit Assist is a straightforward, well-structured assistant widget without the bloat and consistent with other bit app admin interface ! Nothing fancy, but it works reliably and covers several separate use-cases without needing additional plugins.
by izuio · Read on WordPress.org
Amazing Plugin for sending messages
we get all the information from our customers directly into our slack channel This topic was modified 9 months, 1 week ago by wrtom.
by wrtom · Read on WordPress.org
Amazing tool to avoid having to find one tool to rule them all
There’s lots of great tools out there for managing bots, chats, knowledge bases, and more… the problem is, you only get one floating button in the bottom right of the screen.. right? That was the problem I had until I found BitAssist; now I can integrate as many as I want right in the same button. Their floating…
by pid1984 · Read on WordPress.org
Useful
Useful plugin for everyone This topic was modified 9 months, 1 week ago by Mike Pap.
by Mike Pap · Read on WordPress.org
Works great!
Super light weight and easy to setup. The app does what it says it’s supposed to do.
by yv360 · Read on WordPress.org
A great tool for improving customer communication
Everyone with a business website encounters the same questions. Customers ask the same things over and over again, often wanting answers immediately. Bit Assist helps you manage a large number of inquiries, offering a wide range of response options and communication channels. You can create a list of frequently asked…
by remigiusz2016 · Read on WordPress.org
Good option for adding extra Branding in web
i don’t really use all of Bit Assists feature, it’s too much :). i only use Bit Assist to give easier visitor in my website contact my customer service, even tough there’s knowledge book / faq / many feature but i didn’t setting this because will be too much for the visitor
by wanandik0611 · Read on WordPress.org
Great Little Tool, Great support
Truly great little tool. Bit Assist is a really handy tool for giving website visitors an easy way to get in touch or know more about your offerings. BitApps team so offer great support also, they listen and are quick to respond. This topic was modified 9 months, 2 weeks ago by eazuka.
by eazuka · Read on WordPress.org
Excellent support tool — simple to use, powerful impact
Since adding Bit Assist to my website, visitors have really appreciated the freedom to contact. The widget is clean, intuitive, and fits seamlessly into my layout without adding any clutter. Customizing the design was quick and effortless, making it blend perfectly with my branding. This plugin is an essential tool…
by RoyalXpress · Read on WordPress.org
Great for multichannel customer interactions
“Bit Assist has really improved the way we communicate with our users. Managing multichannel customer support from a single system saves us time and keeps our workflows organized. The tool is easy to use, flexible, and covers everything we need for effective engagement. Highly recommended for any team that handles a…
by thecookielabs · Read on WordPress.org
Good widget tool + External sites
It’s a nifty widget tool + Use on external static sites.
by Dmitriy Yevseyev · Read on WordPress.org
Love the free version – I bought the paid
I really appreciate how this plugin doesn’t bog down my site. Does the job on the label.
by 123sunangel · Read on WordPress.org
Great solution
If you don’t want to spend time creating widgets manually, this is a very great solution. As a webdeveloper agency we often use it on our customers websites.
by sephirotec · Read on WordPress.org
Great
Bit Assist is a well-designed tool that’s surprisingly easy to use. Its unified widget brings different communication channels together in a clean, organized way. Integration across various websites worked smoothly in my tests. For projects that need quick, streamlined customer support, Bit Assist is a compact and…
by ros12 · Read on WordPress.org
Simple, lightweight, and effective
I was looking for a way to let visitors chat via WhatsApp and Messenger without slowing down my WordPress site. Bit Assist does exactly that without any bloat. Why I recommend it: Super Lightweight: It doesn’t drag down my page load speed like other chat plugins. 2-Minute Setup: The wizard makes it incredibly easy to…
by Chris Wyatt · Read on WordPress.org
Incredibly easy to set up customer assistance tool
This is a very easy to set up customer assistance plugin which can post FAQ and other informational tabs through a pop-up widget that can be displayed both in desktop and/or mobile view. Clean interface, very easy to set up. Recommend it for folks who are looking for a simple solution to improve customer support and…
by oztanmeh · Read on WordPress.org
Bit Assist
Got great help with troubleshooting widget not being displayed on the website. They adapted to my preferences of communication tools and had multiple people helping out.
by erikkrantz · Read on WordPress.org
⭐️⭐️⭐️⭐️⭐️ An essential tool to connect with your customers
⭐️⭐️⭐️⭐️⭐️ An essential tool to connect with your customers Bit Assist truly exceeded my expectations — it’s simple, fast, and incredibly effective. Within minutes, I integrated a floating button on my website that connects with my messaging channels (WhatsApp, Messenger, Instagram, etc.) without slowing down the…
by azeticon · Read on WordPress.org
Can have its own online customer service center icon and can integrate multiple
Most of the current mainstream communication platforms support it and it is very easy to use.
by Mr. Corn 黃玉米 · Read on WordPress.org
Easiest social inbox
Near instant install and exceptional cross integration with all other bitapps Super easy and now all comms in the same place have increased conversion by 28%! One of the best plugins on wordpress!
by adryenn · Read on WordPress.org
Bit Assist Became My Secret to Booking More Clients
Since I added Bit Assist to my photography website, client communication has become so much easier. Visitors can now reach me through WhatsApp, Messenger, or a quick chat without leaving my site, and that’s helped me book more sessions. Setup was simple, it looks great with my branding, and it doesn’t slow down my…
by oswarnieves · Read on WordPress.org
Buen plugin
Este plug-in sirve para poner diferentes opciones de contacto.
by ipch · Read on WordPress.org
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