Fluent Support – Helpdesk & Customer Support Ticket System
Actively MaintainedEvery rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
4.6
69 reviews
- 5
- 60 (87%)
- 4
- 1 (1%)
- 3
- 1 (1%)
- 2
- 2 (3%)
- 1
- 5 (7%)
The 30 most recent, newest first
Un excelente complemento
Es uno de los mejores complementos para crear un sistema de soporte de ticket
by fpedrazav11 · Read on WordPress.org
Top Notch Support Plugin and Support Team
A big shoutout to the FluentSupport team! I’m genuinely grateful for the consistently excellent support they’ve provided. They take the time to investigate issues thoroughly and help find real solutions instead of simply pointing fingers at other plugins. Even when another plugin ultimately turns out to be the…
by Lifeischoice · Read on WordPress.org
Thank you so much for your effort and help! Great plugin
Thank you so much for your effort and help! Great plugin
by siriusblack304 · Read on WordPress.org
Outstanding Customer Service & Excellent Plugin
I am using Fluent Support for a client project and couldn’t be happier. I recently faced some challenges during a migration/import process, and the support team was patient, responsive, and dedicated to finding a solution. They handled it perfectly. The plugin itself is very good, but the outstanding customer service…
by Julian Stark · Read on WordPress.org
Great plugin – great support
Great plugin for a budget helpdesk. Their support team is also very helpful and resolves issues quickly.
by snorlax69 · Read on WordPress.org
Great plugin to create a support system
We are using the paid version and it worked correctly. With the help of Fluent Support we were able to create a support system that worked with our Microsoft 365 account with several emails. This topic was modified 4 months, 1 week ago by luismotv77.
by luismotv77 · Read on WordPress.org
Awesome plugin and support!
I cannot recommend the FluentSupport team highly enough. After having multiple interactions with their helpdesk, I am consistently blown away by the quality of service they provide. What sets them apart isn’t just their lightning-fast response times, but the depth of knowledge they bring to the table. They don’t just…
by Martin · Read on WordPress.org
Excellent support on support portal
The team behind FluentSupport is excellent, works of course using their own system and provides help in no time. Had some complex customizations which they provided asking the right questions. Way to go!
by gfa7 · Read on WordPress.org
5 stars – Great support!
I have having an issue and the support responded in a correct timeframe and provide multiple steps to check to solve my issue. One of the steps indeed solved my issue so my support website would work again.
by servitweb · Read on WordPress.org
5 stars – Great support!
I had a tricky issue with 404 errors when opening tickets in the backend. The Fluent Support team – special thanks to Ahsan – patiently debugged the problem on my staging site and found the cause (Business Inbox Access Restriction). Everything works perfectly now. Very helpful support and a solid plugin.
by adamcze1 · Read on WordPress.org
Outstanding Support – Critical Bug Fixed Within Hours
I recently encountered a critical issue with ticket email notification links showing “Security check failed” errors after updating to version 1.10.1/1.10.2. This was affecting both of my WordPress sites and preventing our members from accessing support tickets via email. What impressed me most was the Fluent Support…
by flobollc · Read on WordPress.org
Fluent Support Team
We use more than one Plugin from the WPManageNinja Suite. Also Fluent Support is very useful for us and the Support from them is always fast and helpful. This is not a given for plugin authors. Good Job! Thanks.
by ahcrem · Read on WordPress.org
Very happy paying customer
Great plugin. WPManageNinja support is fantastic, reliable and helpful. I’m a very happy paying customer. But be aware… as of October 2025, if you have an established branding design, you have to do custom CSS and HTML (and possibly PHP) stuff to make the customer support ticket portal and emails match your vibe.…
by a,stanley · Read on WordPress.org
Great Ticketing system
Great ticketing system. It integrates so well with the other Fluent apps, and it works well with WooCommerce and WordPress users. I switched from FreshDesk to Fluent Support.
by olyroad · Read on WordPress.org
Great support plugin with powerful features
Fluent Support Pro is easy to set up and works really well. The support team is fast and helpful, and the email piping feature (up to 10 inboxes!) is a big plus. One downside is that customizing the layout takes time and requires manual CSS – more built-in styling options would be great. Looking forward to new…
by gaspipe · Read on WordPress.org
Fast & Helpful
Used support several times for tweaks & suggestions… always a relevant, fast and helpful reply. Fluent Support is a great plugin, and will improve as they add features & suggestions.
by mymousepad · Read on WordPress.org
Moved From Help scout – Amazing plugin and support
Purchased the pro version, as this is needed to obtain the same features as Helpscout. Support has been amazing, and the plugin can take on Helpscout without the heavy cost. Thank you 🙂
by alex.devine · Read on WordPress.org
Very Helpful Support Team!
They have been very prompt and have been a pleasure to work with. Thank you for all the support and a great plugin!
by Andrew · Read on WordPress.org
Problem with translation file
Hello, I translated this plugin into Persian, but the language file is not complete, some parts are not available for translation.
by آرمان جعفری · Read on WordPress.org
Perfect
I wanted to use Fluent Support to capture the user’s concerns as tickets and have my team review it as any other ticketing system, but wordpress based and cost effective. The ticket creation form seemed to be limiting the user experience so I used Fluent Forms and integrated it with Fluent Support. I needed some…
by sufiankaki · Read on WordPress.org
BEST SUPPORT PLUGIN
FluentSupport is the ultimate tool for streamlining customer support in the most efficient and user-friendly way possible. Whether you’re dealing with a handful of tickets or hundreds, FluentSupport makes it easy to manage, track, and resolve every customer inquiry. Its intuitive interface allows for smooth…
by djvabe · Read on WordPress.org
go for it !
love this app 😍 and support is realy fast
by Wanda · Read on WordPress.org
Works great!!
It works very well!! Fast and clean interface, with workflows to assign tickets to agents. After having tried several support plugins, this one is the best without a doubt. Thank you!!
by hwuser · Read on WordPress.org
Disable login/registration
How can I completely disable login/registration through this plugin? I have a membership plugin and for security I need to make sure that plugin handles all the login/registration requests.
by boionfire81 · Read on WordPress.org
Support is amazing
Not much more to say. I have a wordpress website with wpforo installed, some other plugins and FluentSupport. Somehow, the TextBox where you can add Ticket Details always showed up only after refreshing the page. Ahsan replied shortly after I opened a Ticket and helped me out. After a couple tries, we found out that…
by pfistaa · Read on WordPress.org
Fluent Support Pro plugin
The plugin is absolutely useless. If you have issues, the customer service only responds to your questions once every four days. If you want a refund, they do not respond to your emails. why this company in business?!
by approvalguy · Read on WordPress.org
Professioneel supaProfessional supportport
Despite my many questions before we made the purchase, I was helped mega well with text photos and videos. I am very happy and was very convinced to place my purchase. Thanks for the explanations and thinking along! WPNinja the best there is!
by ovomdj · Read on WordPress.org
Quick and profesional support
I asked for a Memberpress integration for Fluent Support some few weeks ago, and the Fluent Support team were answering. The first version had a small bug , so after a quick round with the Support team, I had a new working beta in my mailbox. We are running a social community based on Buddyboss and Memberpress , and…
by Arild · Read on WordPress.org
Amazing Support plugin
Hi Best support plugin for WordPress (by far) Perfect integration with Fluent CRM and Fluent Forms Please add the ability for an agent to create a ticket on his name (not under the name of the client) so that an agent can post information relevant to a client also about design : please enable customization of text…
by DeepBlue · Read on WordPress.org
Ugly and a disappointment
Coming from FluentCRM I thought this would be the perfect support solution in terms of the integration there, however it’s nothing like it. The support portal is ugly and I have to do my own custom css to get it looking even remotely modern and clean. The text area where users submit tickets is also ugly as it uses…
by supportalgos · Read on WordPress.org
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