ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Customer Support Ticket System
Actively MaintainedEvery rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
4.5
13 reviews
- 5
- 11 (85%)
- 4
- 0 (0%)
- 3
- 0 (0%)
- 2
- 1 (8%)
- 1
- 1 (8%)
The 13 most recent, newest first
Seamless Support for My WooCommerce Store
I’ve been using ThriveDesk for a while now to manage my online store’s customer service, and the experience has been incredibly smooth. The ability to see order details and issue refunds directly from the support ticket—without constantly switching tabs to the WooCommerce admin—is a massive productivity win. I found…
by Rubi team · Read on WordPress.org
Easiest and serves my purpose
They need to work on support. which I have seen getting better everyday.
by ashconultancy · Read on WordPress.org
Nobody answers support tickets
We have been having problems for a few weeks now with different chat bugs. For example, we are not receiving the images users leave in the chat. Among other things. We have tried in every possible way to contact Thrivedesk to see what is the problem and if they can fix it. For weeks now, like I say, we have received…
by Héctor de Prada · Read on WordPress.org
It just don’t work, emails are going south
Support is really bad. There are critical issues not being resolved for months! Emails are gone, not reaching the inbox. So there’s no point using this app or plugin.
by admi112 · Read on WordPress.org
Thanks for valuable products
#Update – 10 Feb 2024 Solved by #Parvez Akther —– The support team at ThriveDesk has proven to be utterly useless. Despite reaching out with issues, their responsiveness is nonexistent, and problem resolution is a distant hope. Unfortunately, the experience has been marred by a lack of effective communication and a…
by Shahidul Islam · Read on WordPress.org
ThriveDesk is the best live chat we’ve ever used.
This is a very convenient and functional live chat. It has easy integration with Woo. Thank you for the excellent service!) We recommend ThriveDesk 👍🏻
by Crypto Cloud · Read on WordPress.org
Thrivedesk To The Rescue
I love using Thrivedesk with WP. It makes managing customer tickets a breeze! We manage several different websites & each has it’s own Support center, but all websites are managed by the same team. Thrivedesk makes this easy with separate inboxes for each website which keeps everything clean & organized! Nice job team!
by ez1988 · Read on WordPress.org
Great app for managing communication
I have been using the ThriveDesk plugin for my website, saaspirate.com since I recive alot of partnership requests and you can see in the website I am using regular contact form plugin and I just fowarding mails to thrivedesk special email address, for a while now and I must say, it has been a game-changer for my…
by antonyalston · Read on WordPress.org
Loving ChatGPT Integration within Helpdesk System
We needed a way to streamline customer support and ThriveDesk had us up and running in no time. The integration with ChatGPT is amazing! We can now respond to customers quickly and accurately. ThriveDesk is the go-to live chat and help desk system for any organization that needs an efficient, cost-effective solution!
by Forhad · Read on WordPress.org
Served my purpose pretty well.
I’ve been using ThriveDesk on my business site for about a month. It’s serving our purpose really well. Good Luck to the amazing team.
by devscred · Read on WordPress.org
Upcoming Help Desk Software!
ThriveDesk is an ambitious help desk software that has the potential to be the best. As an early adopter, I’m glad to hop onboard ThriveDesk and hope to see it progress well as a Help Scout / Zendesk competitor
by Leokoo · Read on WordPress.org
Best Support platform
ThriveDesk is easy to set up and the features are excellent.
by Niloy · Read on WordPress.org
Great potential
This plugin has great potential besides the UI of the tool itself is wonderful.
by Bassem · Read on WordPress.org
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Reviews are their authors’ writing, posted to the WordPress.org support forums. What is above is an excerpt of each of the most recent ones — the full text, the replies and any later edits live where they were written.