Trustpilot Reviews
Actively MaintainedEvery rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
1.8
73 reviews
- 5
- 12 (16%)
- 4
- 0 (0%)
- 3
- 3 (4%)
- 2
- 2 (3%)
- 1
- 56 (77%)
The 30 most recent, newest first
Ahhh, the irony!
Their business is about building quality reviews. But their own plugin doesn’t even display when activated, obviously hasn’t been maintained for a long time given the other reviews. Quite pathetic really.
by Garth Penglase · Read on WordPress.org
Doesn’t work
Unfortunately, as others said, it doesn’t work. And seems to be abandoned.
by Gordan · Read on WordPress.org
Can’t log in
Impossible to log in to Trustpilot and get the plugin to work. It just keeps looping and asking me to log in again. This topic was modified 3 months, 1 week ago by yunysia.
by yunysia · Read on WordPress.org
To continue, please enable third-party cookies or try to log in with a different
Nothign to do.
Problem festgestellt am: 31.05.2025 Elke Wirtz
Sehr geehrtes Support-Team, am 31.05.2025 wurde bei einem Sicherheitsscan festgestellt, dass das Plugin einen Skriptfehler erzeugt. Genauer gesagt:Die Datei headerScript.min.js aus dem Trustpilot-Plugin verursachte eine Ladezeitüberschreitung (Timeout) und führte dazu, dass Sicherheitsprüfungen nicht abgeschlossen…
by ElkeWirtz · Read on WordPress.org
Doesn’t work
what a waste of time..
by bigpapa1 · Read on WordPress.org
Doesn’t work – Don’t trust trustpilot
Trustboxes can;t be added to wordpress site. Guessing it’s because the plugin hasn’t been updated for a long time. Then trustpilot (which is very untrustworthy by the way) contacted us to complain that we aren’t using their trustboxes on our website! Laughable!
by flinty2000 · Read on WordPress.org
Laughably Bad
I pay for the premium plan which is £600 PER MONTH. This is enough to rent a flat up north in the UK. Even after charging an arm and a leg for their plugin, they can’t be bothered to add basic features to it like the ability to align a widget to the left, meaning it displays in the middle no matter what. One of the…
by willlouisdarby · Read on WordPress.org
trustpilot is trash
They delete true, good reviews and publish false, negative ones UNLESS YOU PAY THEM… I have even been horribly scammed by a company with a 3.9 rating on trustpilot! This topic was modified 1 year, 8 months ago by peacefullife. Reason: wrong star rating
by peacefullife · Read on WordPress.org
Why no longer updates?
Hello. I would like to ask the developers why it has been a year since they stopped updating the plugin?
by sebing83 · Read on WordPress.org
bad support
very bad support i mean, no support!
by Mati · Read on WordPress.org
dont work with Divi theme
This plugin doesent work with divi theme This topic was modified 2 years, 1 month ago by jorlar1.
by jorlar1 · Read on WordPress.org
Outrageous prices to simply display your rating and reviews
This plugin is a joke. None of the widgets are free – to simply display your businesses’ rating and reviews is outrageously priced, starting at €139 a month and going up to €519 a month! There’s nothing business-friendly about this. Trustpilot also stopped allowing Trustindex to use their API, which was a free…
by Fatbat · Read on WordPress.org
Trustpilot, the worst and most fraudulent app!!
Trustpilot, the worst app!! I wrote about the negative and fraudulent actions of the Russian bookmaker MEGAPARI, and they did not want and do not want to publish my review. They will publish only positive reviews of this Russian bookmaker. They are obviously paid by this Russian bookmaker!! Big scam is Trustpilot app…
by standamo · Read on WordPress.org
Wow. I installed a button?
PROS: Allows you to send automated reminders to customers to review you on Trustpilot for free. CONS: This plugin should be renamed to “Trustpilot Button” plugin, because that’s what it basically allows you to add to the layout for free. The plugin description is very misleading and lacking information. It is indeed…
by rancuta · Read on WordPress.org
Poor plugin in need of an update or redevelop
Tried installing and setting this up for a client, the settings page is blank and the video documentation on WP plugin homepage are private. After a bit of digging I see this works with widgets which are pretty dated now, this plugin likely needs updating or redeveloping to work using blocks and include ways to…
by wigglypoppins · Read on WordPress.org
“free” yeah right
Rubbish plugin. Only comes with one free widget – and it’s a link back to trust pilot! will create my own trust pilot style testimonial slider, that’s what I installed it for end turns up I have to pay for 99% of the other widgets This topic was modified 2 years, 8 months ago by mburdett555.
by mburdett555 · Read on WordPress.org
Horrible customization.
Would you like a box with a grey background that you cannot change, placed in a limited and awkward position on your otherwise diligently and prettily created website? Then this is the plug-in for you.
by kqngen · Read on WordPress.org
not good
not good
by ramzi33frr · Read on WordPress.org
Terrible app
Support is v-poor, and it is now the target of a virus/hacking attempt – We receive a few hundred hits per day attempting to hack this plugin most of which look like a targeted virus attack. This topic was modified 2 years, 9 months ago by scruffy1.
by scruffy1 · Read on WordPress.org
Don’t work
This is a useless plugin from Trustpilot. Full of JS errors. Support won’t care because this is on free plan. Find another solution.
by mbs1337 · Read on WordPress.org
Works great
I don’t know why there are so many negative reviews, i use the plugin to get verified reviews for my trust pilot page and it works great! no issue so far and works great with woo commerce.
by memosis · Read on WordPress.org
Useless support and broken features
The plugin is broken a joke. There’s a different version distributed directly from their website, and guess what… also broken a joke! They won’t provide support for this plugin, nor for the one they directly distribute. The support people are just non-tech assistants that can at best provide some canned responses,…
by strictlydata · Read on WordPress.org
Price too Expensive. Good for there shareholders, but not for us
Price too Expensive. Good for there shareholders, but not for us
by Kenelli · Read on WordPress.org
Zuerst kostenlos und danach 3000 Euro im Jahr
Zuerst komplett kostenlos um die Leute anzulocken und nun machen sie Geld mit den Webseiten Betreibern. 3000 Euro wollen die Typen haben für eine Webseite im Jahr. Frechheit. This topic was modified 3 years, 5 months ago by qikonas2.
by qikonas2 · Read on WordPress.org
Plugin appears to user browser cache/ IP tracking
I have three accounts setup to work with different websites, but each time I log into an account for the website the plugin is installed on it logs me out of the plugin on my other websites. This is actually bizarre as it appears the plugin is using either the browser cache for account info or is actively tracking…
by tokyomagic · Read on WordPress.org
Very expensive
The free version is unusable and the paid licenses are really very expensive. The plugin has a lot of bugs
by Markooss · Read on WordPress.org
There is much better plugins for reviews
Trustpilot plugin is not compatible with WordPress/Woocommerce native review system. This means that if you stop using Trustpilot, you loose every review for your service and every review for your woocommerce products. You need to embed Trustpilot into your wordpress/woocommerce template and this way it is messy and…
by juki8 · Read on WordPress.org
I haven’t found a plugin more useless than this
Installing this is a complete waste of time.
by mrnbdyyy · Read on WordPress.org
Widget no longer works!
Maybe upgrading to £10 per month possible, but im a sole trader – £199 per month is just ridiculous!
by thewigster1976 · Read on WordPress.org
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