Accessibility by UserWay
Every rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
4
57 reviews
- 5
- 40 (70%)
- 4
- 1 (2%)
- 3
- 3 (5%)
- 2
- 0 (0%)
- 1
- 13 (23%)
The 30 most recent, newest first
Shortcut (Ctrl+U) conflicts with FireFox page source
I do not use the functionalities provided by this plugins but Shortcut (Ctrl+U) conflicts with Mozilla FireFox page source. This hampers my daily works. I don’t how many other people noticed this but developer should consider to change the shortcut.
by mdimranhossain · Read on WordPress.org
Nope. Not giving you all my personal data
The plugin might be wonderful but, given that you *have* to subscribe and give them all your personal data in order to even test the plugin, it’s a hard pass from me.
by Bullrunner · Read on WordPress.org
Does the Job, But Comes With Unwanted Baggage
The UserWay plugin does what it’s supposed to do – it improves accessibility on your website. For basic use cases and users looking for a quick solution without technical hassle, it works just fine. However – and it’s a big however – the plugin persistently displays a large banner in the WordPress admin area, with no…
by Dario Sinozic · Read on WordPress.org
THE BEST ADA 2025
Awesome plugin functionality Professional and quick support 100% recommended to buy a pro plan
by raijinspirit · Read on WordPress.org
Great system
Userway works super! Great product!
by wadegoei1975 · Read on WordPress.org
Great experience with UserWay
We were looking for an accessibility solution for our corporate website, with a good look&feel for smartphones and all kind of devices, easy to install and use, and reasonable price, to improve the web user experience. UserWay has overexceeded our expectations, the installation and configutaion has been really simple…
by madrilenawebtmh · Read on WordPress.org
I installed it for my website
I installed it on my website and had some problem with stretch my website. I contacted support, first of all, reaching them was too fast and easy. they listened to issue and resolve it very fast (actually it was my fault!). I’m going to buy this plugin and recommend it to all who want to make their website easy for…
by afshahin · Read on WordPress.org
Great Plugin!
The accessibility plugin is working great, there is an option to manage the settings from the userway dashboard, change the colors and the size of the widget and more. There is an area on the dashboard where ALT texts can be added for the images, and the plugin knows how to solve almost all of the accessibility issues.
by webziss · Read on WordPress.org
Best ADA plugin!!!
Userway is the only ADA plugin we use for our agencies clients. It is simple to use and even easier to setup. Customer support is always quick and easy. We love Userway!
by bemacreative · Read on WordPress.org
Best ADA plugin!!!
Userway is the only ADA plugin we use for our agencies clients. It is simple to use and even easier to setup. Customer support is always quick and easy. We love Userway!
by brekkeolsen · Read on WordPress.org
Great and fast responding support of UserWay
We have been using the service for over a year for our client. Both the operation and installation seem to be simple and intuitive. But what really decided about choosing UserWay was the fast and efficient service, supporting not only the product itself but also the customer’s www environment. Step by step, we managed…
by lokomotywa · Read on WordPress.org
UserWay Support
I recently had the opportunity to interact with UserWay’s customer support while trying to install their accessibility widget on my website. I encountered some difficulties during the installation process, but the chat support representative I spoke with was incredibly helpful and proactive in assisting me. He…
by janeyoomd · Read on WordPress.org
My go-to Accessibility Plugin
I’ve been using the Userway widget for some time now and although I’ve only opted for their free plugin it’s always been reliable and is frequently updated. Now that my client base is growing I’m considering opting for their paid options just to take advantage of their premium features. I had an issue today where one…
by linkinspy · Read on WordPress.org
Great Support
Userway technical support was very quick to respond initially in the chat and resolved the issue very quickly as well.
by klaansoo · Read on WordPress.org
Not Only Top Product But Best Customer Service
Not only is UserWay an excellent product to make sure your site supports all users that may visit but when you need help generally it takes hours or days to get a response. Not with UserWay, I got immediate help and results. Love that!
by onojustin · Read on WordPress.org
Customer wanted accessibility, we gave them Userway
An investor let us know they were having issues viewing our site. The widget makes it super easy to view the site with accessibility features and we didn’t have to change any of our coding, which is a huge relief. I like that the icon is easily visible but I could adjust the color to more match our site. So far we…
by tpaul25 · Read on WordPress.org
It’s a good start for ADA
It works well. I recommend purchasing the annual subscription if it’s for a client.
by tonytonytony · Read on WordPress.org
Thank you for help with my account
I express my sincere appreciation for the outstanding support your team provided in resolving my recent issue. I am thrilled with the level of dedication and professionalism demonstrated by the UserWay team. Your commitment to ensuring a seamless experience for users like myself does not go unnoticed, and I am…
by crihanmihai · Read on WordPress.org
The best!
The best!
by nirb · Read on WordPress.org
the best accessibility widget
I love this plugin! very easy to use. most recommended.
by damtii · Read on WordPress.org
A recommendation for a Userway plugin
I definitely recommend installing the Userway plugin on websites in order to get Good accessibility to the site for people with disabilities.
by eshmidov · Read on WordPress.org
An exceptional service
An exceptional service, and an important plugin that provides a comprehensive answer.
by adirudel · Read on WordPress.org
The best of the lot, for sure
I have been using Userway now for almost two years for ten sites. I find the widget works well and is easier to use for site visitors than all the others I tried. I just had my first interaction with support in almost two years and it was an excellent experience. Really efficient and professional. I am very happy with…
by stevenlaff · Read on WordPress.org
Great plugin
I’m hoping this helps people with our website. I found it easy to use and install (you have to add the embed code!). It’s not in the way and the positioning in the free version is flexible unlike other accessibility plugins.
by Shizart · Read on WordPress.org
Excellent plugin and great support
Set up is quick and easy with loads of features. Customer service is fast and convenient. Highly recommend.
by Tumikia · Read on WordPress.org
Makes site worse
As person with disability, I tell you this plugin misrepresents. It makes website worse. And it will not stop you from being sued.
by Bryan202 · Read on WordPress.org
Thank you for this! Works brilliantly.
I tried this across multiple sites, page editors and themes and it does the job perfectly on all of them. A must-have plugin. Always works, never breaks. Thank you!
by orengilad · Read on WordPress.org
Excellent customer support
Great plugin, customer support even better!
by gravitonmakarska · Read on WordPress.org
Trumped Up Reviews
Userway is willing to work with me regarding pricing options and make certain it is properly installed for maximum effectiveness. I will follow up with a two-month review of how well the accessibility is working. This topic was modified 4 years, 8 months ago by D T 2010.
by D T 2010 · Read on WordPress.org
Powering Accessibility
UserWay makes barrier-free access to websites possible with AI-based technology solutions.
by hannaisr · Read on WordPress.org
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Reviews are their authors’ writing, posted to the WordPress.org support forums. What is above is an excerpt of each of the most recent ones — the full text, the replies and any later edits live where they were written.