Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation
Actively MaintainedEvery rating left on WordPress.org, broken down star by star — and the most recent reviews behind the numbers.
4.3
152 reviews
- 5
- 119 (78%)
- 4
- 5 (3%)
- 3
- 3 (2%)
- 2
- 7 (5%)
- 1
- 18 (12%)
The 30 most recent, newest first
Rock-solid, extensible CRM for WordPress (5+ years of use)
I’ve been using Jetpack CRM for over 5 years across my own and real client projects, and it has proven to be a solid, flexible CRM for WordPress-based businesses. One of its biggest strengths is how extensible it is, the data structure, hooks, and overall architecture make it possible to adapt the CRM to very specific…
by mdedsm · Read on WordPress.org
Very professional
I’m not an expert and I’m just starting to use it: my impression is very favorable, it seems like an excellent CRM. The support is very professional. Just like their products. Always a very positive experience, really. Thanks a lot! Every time I’ve needed support, I’ve always received the best possible assistance: the…
by brnwp · Read on WordPress.org
Form didn’t work
Welp! It installs great and looks fantastic, however when I tried to create a form several times, the only field that showed up was email. I kept looking for ways to overcome this with no luck. I then installed another form to use with it but saw no way to put the two together. If you’re better at WP maybe you’ll have…
by jcoppage · Read on WordPress.org
Nice visual CRM to start business activities
For now, i only tried the free version and i get green lights to take it in PRO version. Jetpack CRM seems fine to me even if i don’t deploy it live on my WooCommerce installation. Globally the interface is ok… but seems little old-fashioned-style and need obviously several modern UX Improvements. Same for the UX…
by Florian · Read on WordPress.org
Looks good but missing a very basic feature
I was actually very excited when I first installed it, it seemed very user-friendly and feature-rich. But I deleted the plugin when I saw that a very basic feature was missing. There is no feature to add products to invoices and quotes. You cannot create invoices or quotes by selecting Woocommerce products. It is…
by Emre O. · Read on WordPress.org
Support Issue
I paid for the Enterprise license through April 2026. Currently, this license is on my development site, I want to transfer it to my production site. I have been trying to get this resolved for over a month, but little to no response from support. If the policy is to fill out the form for support, then support should…
by pows2024 · Read on WordPress.org
VERY quick refund process for a plugin that just didn’t workout for us
We purchased a plugin that didn’t work out as well as we anticipated and I applied for a refund in a support ticket on Sunday. Monday morning, DONE! If we ever see something else that appeals to us that JetPack has a solution for, we won’t hesitate to try it out.
by paulwr · Read on WordPress.org
Excellent support
Just getting started with JetPack CRM. Bumped into something that I couldn’t solve right away. Contacted support and they helped me out immediately. Not by telling me what to do, but by actually doing it for me! Best start of using a new piece of software
by nebu1980 · Read on WordPress.org
Nice tool and support
This tool is really great and very simple. No features that you don’t need (or you can disable it) and very simple to use with a good interface. The support is great ! Thanks for this work !
by mxpozor · Read on WordPress.org
Excellent product, with great support
Everything implements nicely with WordPress. Looking forward to the future of Jetpack CRM.
by Christopher · Read on WordPress.org
Amazing product and outstanding support
Jetpack CRM is an incredibly powerful and robust product. My clients love it. Just recently I had a problem that I could not resolve so I contacted support (Stef). They were incredibly attentive and determined to understand what was going on and to find a solution…which they did in under 24 hours. I am very grateful.
by crldev · Read on WordPress.org
A for Effort
The plugin is only promising at the moment, but the above and beyond service from customer support is a rare gem these days. With that type of work ethic, Jetpack is sure to one day be a top dawg in the CRM World.
by Rufus Smith · Read on WordPress.org
I love jetpack CRM, and they have really nice support.
I love jetpack CRM, and they have really nice support.
by qcyber663 · Read on WordPress.org
Definitely only good for microbusinesses and freelancers
The free version is useful for individuals to keep track of their contacts and subscribers, but there is not nearly enough functionality to support any serious business. I purchased Jetpack Pro and built an entire site around it before realising how limited it is in terms of functionality. What good are custom fields…
by missvlikes · Read on WordPress.org
un buen plugin
Buena atención al cliente y rapidez
by salcedox · Read on WordPress.org
Incomplete CRM – 6 prominent fails or issues
Plugin authors appear to have a good support system but the product did not meet basic standards of what a CRM should do. My review of the plugin after using so that all stakeholders know what to test before implementing. This review is as of 11.01.2024. Hope this review helps people in deciding. THis review will…
by arvindve · Read on WordPress.org
Thank you
Great reliable service
by Ahmed Abd EL Latif · Read on WordPress.org
Outdated CRM …
Hi We lost a few hours testing for the third time in years this CRM plugin Almost nothing has changed (except some changes in UI and better speed) : this CRM is outdated in its core / features / extensions It could be promising but… it has been developed many years ago and almost nothing has changed since then, making…
by DeepBlue · Read on WordPress.org
Promising, but no cigar
This plugin could be awesome, but misses essential flexibility. Several of my issues should be solvable according to the documentation but it does not elaborate on how to implement it. My issues: Although Companies and Contacts seem to be connected, you can assign an invoice to either a Contact OR a Company. If you…
by Cees Rijken · Read on WordPress.org
Feels like a student project
The free version is under-featured, and the $200 version is far too dear for what you get. Standalone CRMs and PMs run rings around this. But I wish you luck in developing it into a better tool, and I’ll happily return when you do.
by lbdesign · Read on WordPress.org
Professional support
I received great answers to my questions from the support team. thank you for being professional.
by shahin1390 · Read on WordPress.org
Liberation from the overpriced CRM platforms!!
JETPACK CRM ::: Another GIANT leap toward freedom of the press, free speech, and liberation from the oligarchy that tries to control the media, news agencies, and PR management. Keeping the power in the hands of the people, who take the time to learn the arts and endeavor to care about our planet and future…
by essene1618 · Read on WordPress.org
Excellent support
Had an issue with one of the CRM extensions. Took a little time, but they figured out the conflict. I’m happy and so is my client! This topic was modified 3 years, 1 month ago by cacathcart.
by cacathcart · Read on WordPress.org
CRM support
I have several issues using Jetpack CRM but the support team was always ready to help me with suggestions, workaround and even updates of the CRM. Great jobs guys!
by levysoro · Read on WordPress.org
Top Notch Support
We’re in the initial stages of setting up Jetpack CRM. We needed some assistance in customizing the standard emails sent out directly to customers. BTW we’ve purchased The Entrepreneur Pack. We had problems with customizing the design of the default email template and placement of files. Stef and team were extremely…
by Chris · Read on WordPress.org
face a problem with the invoice logo
I face a problem with the invoice logo. I already send a support ticket and wait for a week but they don’t reply. Invoice logo not works when I download it.
by Md Tangeer Mehedi · Read on WordPress.org
Powerful product and great support
Really like this CRM’s activity function, I can see when my client joins my site and the following WooCommerce orders. But sadly, it’s not easy to integrate with layout that already build by Elementor plug-in. Appreciate support team’s help that i can easily refund my subscription,it’s really friendly for newbie in…
by chiehliniceday · Read on WordPress.org
Simple and Built for People
This was easy to setup. There’s quick support. It does what we need and more without the learning curve.
by scoalegil · Read on WordPress.org
The plugin has a lot of solutions
I like the plugin.
by egilryengen · Read on WordPress.org
Jetpack slows my website down a LOT
No idea if the CRM works well or not because Jetpack massively slows down my website and drops my Page Speed scores by 20 points. If they cleaned up the core code I might try it again but until then I’ve got other options that work just fine.
by WDOrkoskey · Read on WordPress.org
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